Terms and Conditions

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Returns

We want you to love your purchase. If for any reason you’re not completely satisfied, you may return your item within 7 days of purchase for a full refund or replacement.

• Items must be returned unused, in their original packaging, with proof of purchase included.
• Returns are processed within 3–7 business days once received.
• Return shipping costs are the responsibility of the customer, unless the item is deemed faulty.
• Postage and packaging fees are non-refundable, unless the product is faulty.
   

To arrange a return, please [contact us here] for detailed instructions and the return address.

We take great care to ensure your order arrives safely. While it’s normal for outer cartons to show some wear during transit, if the product(s) inside arrive damaged, please [contact us here]. We’ll be happy to resolve the issue promptly.

Orders may be cancelled if they have not yet been dispatched. In this case, we’ll issue a full refund to the original payment method. Please [contact us here] as soon as possible, and we’ll do our best to accommodate your request.